UNIT 1: GETTING TO KNOW PEOPLE & INTRODUCING THE COMPANY
UNIT 2: INTERVIEW & BUSINESS MORALITY
UNIT 3: TELEPHONING & MEETINGS
UNIT 4: PRESENTATION & NEGOTIATION

Lesson 1: Titles

For people we know or we just met

  • Mr (married or single),
  • Mrs (for married women),
  • Miss (not married),
  • Ms (married, not married)
    e.g. Let’s take a look at my name:

Mr. Adolfo  is wrong. Very wrong.

Correct way is:
Mr. Adolfo Pondja or
Mr. Pondja

For stranger people

  • Sir, Mister,
  • Ma’am (madam),
  • Miss
    e.g. May I help you, _______?
  • Perguntar ao Instrutor

  • Tirar dúvidas no Grupo